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(1) If the java applet says its unable to run java on your system, or if you get a message about java or active x being disabled, or if the screen stays blank or gray, click here
(2) If you see the following message (or similar) click here
(3) If you see none of the above, click here.
If your problem does not get solved on this page, please post on our forum, where we will answer asap. This also allows us to target your specific problem. http://forum.helpbytes.co.uk (Don't worry if you're first to post, someone has to, and it's anonymous).
The cause could be one of two problems, Firstly, you have java disabled, or you don't have a Java Virtual Machine.
It may seem appropriate to set your security at "High" - but this disables Java!!!!
To Enable Java in Internet Explorer:
To Enabled Java in Netscape:
Now try again to access the Java Applet, if it works, great!! If not, click here.
Two possible issues here, firstly you have no Java Virtual Machine, or secondly you have Sun Java Virtual Machine running.
To disable sun java (try this, even if you don't think you have sun) -
it doesn't work with Yahoo! Chat
If you have tried all the above, it's likely you don't have a Virtual Machine. If you're an XP user, this is highly possible, other users should not have this problem.
Do you have Virtual Machine?
XP users: You may obtain Java Virtual Machine from Microsoft in
Microsoft Windows XP Service Pack1
If it does (and you disabled sun as in stepp2 above):
Yahoo! Users - re install applet
If neither of those fixed it, and you are trying to fix Yahoo! Chat Java,
perform the following:
If you would like to know about virtual machine, visit my page!For Virtual Machine Information, Including determining your version, where and how to update, and what it does, click here!